On 7/16/2020, the CFPB issued an updated complaint bulletin on complaints from January through May of 2020 which mentioned “coronavirus” or coronavirus-related terms. Highlights of complaints about these consumer financial products and services that mention coronavirus key words:
In 55 percent of mortgage complaints, consumers identified struggling to pay the mortgage as the issue.
In 23 percent of credit card complaints, consumers identified a problem with purchase shown or statement as the issue.
In 55 percent of credit or consumer reporting complaints, consumers identified incorrect information on their credit report as the issue.
The full CFPB release can be found here.