CFPB Updates Small Entity Compliance Guide on Debt Collection

In April of 2021, the CFPB released an update Debt Collection Small Entity Compliance Guide, which focuses on the Debt Collection Rule and includes a detailed summary of the Debt Collection Rule’s substantive prohibitions and requirements. In the April 2021 version, the Guide was updated as follows:

  • Revised introduction and overview to include discussion of December 2020 Final Rule (Sections 1.1 and 2); 

  • Created a new section to discuss the prohibition against legal action and threats of legal action to collect of time-barred debt (Section 10.5); 

  • Created a new section to discuss the prohibition on passive collection (Section 10.6); 

  • Revised the discussion of validation information to incorporate requirements and provide guidance on providing validation information (Section 12); 

  • Updated the discussion of the prohibition against overshadowing consumer rights to incorporate reference to the safe harbor (Section 12.4); 

  • Updated the discussion of requests for original-creditor information to include reference to the requirements applicable when the current creditor and the original creditor are the same (Section 12.5); and 

  • Added an annotated version of the model validation notice in Appendix B of the December 2020 Rule (Appendix A).

In addition to these changes, there were also miscellaneous administrative changes throughout the Guide.

The full revised Guide can be found here.

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