On August 31, 2023, the FDIC issued an update on the required Equal Housing Lender (EHL) posters in FDIC-supervised institutions branches. The FDIC recently amended some details of the posters, including updating the name of the office to which complaints should be addressed, as well as adding the web address of the FDIC’s web-based complaint portal.
FDIC-supervised institutions are required to update their EHL posters with the following name, address, and web address:
National Center for Consumer and Depositor Assistance
Federal Deposit Insurance Corporation
1100 Walnut Street, Box #11
Kansas City, MO 64106
https://ask.fdic.gov/fdicinformationandsupportcenter
FDIC-supervised institutions may, but are not required to, obtain compliant posters from the FDIC Online Catalog through FDICconnect. Institutions may also create their own posters or use third-party providers as long as it complies with the FDIC’s requirements.
Read the FDIC’s Financial Institution Letter here.