In early June of 2021, the CFPB released 23 new FAQs on Mortgage Servicing. The new FAQs were added to the existing FAQs and are found in the following topics:

Escrow Accounts: General
Escrow Accounts: Escrow Account Analysis
Escrow Accounts: Deficiencies, Shortages, and Surpluses
Escrow Accounts: Public Guidance Documents

The CFPB’s Mortgage Servicing FAQs can be found here.

Adam Witmer

Adam Witmer is a speaker, author, and founder of the Compliance Cohort. Adam has taught hundreds of seminars and training sessions to thousands of bankers throughout the United States and teaches on all areas of regulatory compliance. Adam has written five e-books that he never published, hit a grizzly bear while driving in a National Park, and is an award winning photographer and musician (though he no longer takes photos nor plays any instruments). In his spare time, Adam can be found kayaking on the lake, doing taekwondo with his kids, working on his (project) house, or spending time with his family.

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