Video Webinar: SCRA/MLA - Servicemember Compliance Requirements

How confident are you that your financial institution understand the compliance requirements for servicemembers?

While military individuals are not currently considered a protected class under Fair Lending laws, lawmakers and regulators have continued to show concern to protect our military families in relationship to lending. This means that lenders must understand the rules that apply to them as non-compliance can result in significant fines and penalties. For financial institutions, there are two main rules to understand when it comes to servicemember compliance requirements.

The first rule that provides protections for military individuals is the Servicemembers Civil Relief Act (SCRA). The SCRA provides protections to service members and their dependents on existing debts when the service member goes on active duty. The SCRA provides an interest rate cap (which includes late fees and other transaction fees) and certain disclosures are triggered when an applicable servicemember is 45 days delinquent.

The second service member rule that applies to financial institutions is the Military Lending Act (MLA). MLA protections apply to most loans except loans secured by real estate and purchase-money loans, including loans to finance the purchase of a vehicle. The MLA provides for a maximum interested rate -which is a unique “Military Annual Percentage Rate” which includes things like the interest rate as well as a variety of other fees.

Our SCRA/MLA class is designed to provide attendees with an overview of the compliance requirements for lending to servicemembers. The program starts out with an introduction to servicemember compliance requirements and then includes sections on both SCRA & MLA.

Specifically, this program will answer the following questions:

  • When does MLA apply and when does SCRA apply?

  • Who is protected under each rule?

  • What protections apply to servicemembers?

  • How do safe deposit boxes apply to servicemember protections?

  • How do you identify a covered borrower under MLA?

  • Is it okay to use the same database for your MLA and SCRA searches?

  • What disclosure/notice requirements are needed for servicemembers?

  • Is it possible to just defer interest that would otherwise be forgiven under SCRA?

This program - which includes a comprehensive, 36-page training manual that can be used as a reference long after attending the program - will most likely leave you with a to-do list of items to follow-up on so that you can work to reduce SCRA & MLA risk in your organization.

Who should attend?

While we present this program in a way that those new to servicemember compliance can easily follow along, seasoned lenders and experienced compliance professionals would also benefit from this class. Specifically, this program would be beneficial for compliance officers and compliance analysts, auditors, loan managers, loan officers, loan processors, risk managers, corporate trainers, mortgage company lenders, and those responsible SCRA or MLA compliance.

Class Pricing

Regular: $299

Multiple attendee discounts are available upon request. Email us or contact us here.

NOTE: If you would like to demo this class before you purchase it to make sure it's what you are looking for, just let us know and we can work something out.


Watch this video for an overview of what is included in our SCRA/MLA Class:


About the Instructor

Adam Witmer is Founder and CEO of Compliance Cohort, LLC where he writes articles and teaches on all compliance topics.  Having taught hundreds of times to thousands of bankers throughout the country, Adam takes a three part approach to compliance instruction: to educate, to empower, and to entertain.  This is achieved by focusing on relevant topics, speaking in simple to understand, layman's terms, and by keeping it light and humorous whenever possible.  Adam has found that this "3-E" approach allow students to learn as quickly and effectively as possible.  And, it adds a little bit of fun to an otherwise dreadful topic.  A Certified Regulatory Compliance Manager (CRCM) through the American Bankers Association, Adam earned his bachelor's degree at Taylor University and his MBA at Indiana Tech.  He currently resides in Northern Indiana with his wife and three children - and their dog, Queso.


What Topics will be Covered?

The class is presented in 3 different videos and provides you with everything you need to know about compliance requirements for the SCRA and MLA. The total time of video instruction in this program is about 1 hour and 15 minutes.

This class includes a comprehensive training manual which can be used as a reference tool long after attending the program.

Video 1 - 14 min

  • Introduction to Servicemember Compliance Requirements

  • Introduction to the program

  • Introduction to SCRA & MLA

  • Understanding the risks

Video 2 - 32 min

  • SCRA requirements

    • Intro to SCRA

    • Definitions

    • Protections under SCRA

      • Interest rate cap

      • Default judgements

      • Non-judicial foreclosures

      • Installment contracts and reposessions

      • Lease termination

      • Enforcement of storage liens

      • Life insurance assigned as security

    • Waiver of SCRA protections

    • HUD SCRA Notice

    • SCRA record retention

Video 3 - 29 min

  • MLA requirements

    • Introduction

    • Definitions

    • MLA Applicability

    • MAPR Calculation (overview only)

    • Identification of covered borrowers

    • Mandatory loan disclosures

    • MLA limitations

What is Included in the Compliance Class?

This Compliance Class provides you with a deep dive into the fair lending requirements for financial institutions.

The class includes the following:

  • A comprehensive manual

  • A “virtual classroom” instructional video

  • 60-day access to the class

  • Certificate of completion (1 per registration - available upon request)

The Virtual Classroom Approach

All of our Compliance Classes are presented in our virtual classroom approach.  This approach is designed to bring the presenter to you (at a fraction of the cost of having a live person) and includes a video of the presenter in front of a slide presentation that replicates a typical seminar environment.  In addition, our presenters take a three-part approach to compliance instruction: to educate, to empower, and to entertain. This is achieved by focusing on relevant topics, speaking in simple to understand, layman's terms, and by keeping it light and humorous whenever possible.  We have found that this "3-E" approach allow students to learn as quickly and effectively as possible. And, it adds a little bit of fun to an otherwise dreadful topic.

Certificate of Completion

Certificates of completion are now available upon request. One certificate is available per registration.

60-Day Access

When you purchase this compliance class, you get instant access to the online version of this class for 60 days.  You will also receive an electronic version of the accompanying manual to keep.

100% Money Back Guarantee

We believe in our training products so much that we are offering a 100% money back guarantee within the first 10 business days after purchase. If you do not feel that you received the value promised for this training session, contact us within the first 10 business days after purchase and we will either make things right or provide 100% of the purchase price back to you.